Why rely on an MSP for security – and how to choose the right one

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Organizations are struggling to keep pace with the increasingly complex and ever-changing cybersecurity landscape. The latest edition of the World Economic Forum’s (WEF) Global Risks Report again highlights cyber threats as one of the world’s most important risks: 19.5% of respondents identified cybersecurity failure as a ” short-term critical threat” to the world. This, coupled with a huge shortage of skilled cybersecurity professionals, is driving organizations to seek help from Managed Service Providers (MSPs). According to a recent study, 88% of organizations outsource their cybersecurity processes or tools, and the most commonly selected outsourcing deal is through MSPs (55%).

Part of this outsourcing trend is vendor consolidation – organizations also rely heavily on a single partner. According to Gartner, by 2025, 80% of companies will have adopted a strategy to unify the web, Cloud services and access to private applications from the Security Service Edge (SSE) from a single vendor.

But why is this? Now more than ever, companies are adopting vendor consolidation strategies due to concerns over information security, demanding new approaches to the hybrid working model, lack of cybersecurity talent, automation, etc Thus, organizations need to work with right MSP. Here are five reasons to look for an MSP for security and how to choose the right one:

  1. They offer a complete platform of packaged services for predictable and reliable security

The right MSP will have the customer experience and cybersecurity knowledge to offer solutions tailored to your needs. Their technology stack will include a wide range of advanced tools to protect corporate networks with physical and cloud-based firewalls, management of secure Wi-Fi networks, best-in-class protection, detection and response technologies endpoints (EPDR) and other benefits, such as managing the identity of organization members through multi-factor authentication (MFA). They will provide exceptional value by combining their expertise and services with usage-based pricing.

  1. They work with technology providers who are constantly innovating

Cybersecurity technology is constantly evolving to meet new challenges posed by threat actors. Your MSP’s next-generation cybersecurity capabilities should offer or integrate solutions that include XDR, threat hunting, artificial intelligence, and zero-trust strategies, as well as advanced authentication.

  1. They can automate service delivery and provisioning

Consolidation, intelligence, and automation combine to create solutions that are simple, scalable, and deployable. Artificial intelligence and machine learning algorithms drive the automation of threat detection, running process classification, and alert prioritization. MSPs should also be able to provide remote devices and services to make installation “plug and play” for customers.

  1. They can provide integrated management of all these services

Service management from a single pane of glass and cloud-based enables MSPs to deliver better visibility, awareness, response time and reporting. Integration also helps MSPs deliver services more efficiently and cost-effectively at scale. MSPs must provide powerful visibility and reporting tools that demonstrate value effectively and efficiently.

  1. They provide continuous threat monitoring

In today’s complex and ever-changing cybersecurity environment, vulnerability management is a top concern for organizations. MSPs must be able to provide consistent analysis of network alerts to ensure rapid detection of intrusions and good
answer.

By working with an MSP, organizations can ensure their security posture is up-to-date with the latest services and able to scale quickly to meet new demands. Choosing the right MSP (one with the right combination of services, skills, and business model) is key. By knowing what to look for and what questions to ask, organizations can choose the best-positioned partner to protect their business now and in the future.

If you’re evaluating an MSP, be sure to validate that it can meet your security needs in each of these critical areas.

Copyright © 2022 IDG Communications, Inc.

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